/* Bank refund after a scam: one column for the phone, light and dark like the phone, the same build as Multa Giusta
   and Busta Giusta (cards, line icons, soft shadows) with a deep teal. Every text keeps a contrast of 4.5:1. */
:root {
  --bg: #f1f5f6;
  --superficie: #ffffff;
  --superficie-2: #f6f9fa;
  --testo: #10232a;
  --testo-2: #3a4f57;
  --tenue: #546870;
  --bordo: #dbe5e8;
  --bordo-forte: #c1d0d5;
  --marca: #0f4c5c;
  --marca-2: #16687c;
  --marca-tenue: #e2eff2;
  --su-marca: #ffffff;
  --verde: #15803d;
  --giallo: #b45309;
  --rosso: #b91c1c;
  --grigio: #5b6672;
  --errore-testo: #8c1d13;
  --errore-sfondo: #fdecea;
  --ombra-1: 0 1px 2px rgba(16, 35, 42, 0.06), 0 1px 1px rgba(16, 35, 42, 0.04);
  --ombra-2: 0 10px 28px rgba(16, 35, 42, 0.12);
  --raggio: 16px;
  color-scheme: light;
}
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #081417;
    --superficie: #10242a;
    --superficie-2: #0c1d22;
    --testo: #e6f1f3;
    --testo-2: #b3c7cc;
    --tenue: #8fa6ad;
    --bordo: #1f3a42;
    --bordo-forte: #2d4c55;
    --marca: #8fd3dc;
    --marca-2: #b6e5ea;
    --marca-tenue: #163a43;
    --su-marca: #06242b;
    --verde: #4ade80;
    --giallo: #fbbf24;
    --rosso: #f87171;
    --grigio: #a3acbd;
    --errore-testo: #f4b8b0;
    --errore-sfondo: #3a1b17;
    --ombra-1: none;
    --ombra-2: 0 10px 28px rgba(0, 0, 0, 0.35);
    color-scheme: dark;
  }
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--testo);
  font: 16px/1.5 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}
.sprite { display: none; }
.vh { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.icona { width: 22px; height: 22px; flex: none; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
[hidden] { display: none !important; }

.testata {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: max(12px, env(safe-area-inset-top)) 16px 12px; background: var(--marca); color: var(--su-marca);
}
.marchio { display: flex; align-items: center; gap: 8px; font-weight: 700; font-size: 17px; }
.lingua { display: flex; align-items: center; gap: 6px; }
.lingua select {
  background: transparent; color: inherit; border: 1px solid rgba(255, 255, 255, 0.45); border-radius: 10px;
  padding: 6px 8px; font: inherit; font-size: 15px;
}
@media (prefers-color-scheme: dark) { .lingua select { border-color: rgba(6, 36, 43, 0.4); } }
.lingua option { color: #10232a; }

main { max-width: 560px; margin: 0 auto; padding: 20px 16px max(32px, env(safe-area-inset-bottom)); }
.schermata { display: flex; flex-direction: column; gap: 16px; }
h1 { font-size: 28px; line-height: 1.2; margin: 4px 0 0; }
h2 { font-size: 19px; line-height: 1.3; margin: 0; display: flex; align-items: center; gap: 8px; }
h3 { font-size: 16px; line-height: 1.3; margin: 0; display: flex; align-items: center; gap: 8px; }
p { margin: 0; }
.lead { font-size: 17px; color: var(--testo-2); }
.aiuto { font-size: 14px; color: var(--tenue); display: flex; gap: 8px; align-items: flex-start; }
.aiuto .icona { width: 18px; height: 18px; margin-top: 1px; }

.card { background: var(--superficie); border: 1px solid var(--bordo); border-radius: var(--raggio); box-shadow: var(--ombra-1); padding: 16px; }
.consigli ul { margin: 10px 0 0; padding-left: 20px; display: grid; gap: 4px; color: var(--testo-2); }

.bottone {
  display: flex; align-items: center; justify-content: center; gap: 8px; min-height: 52px; padding: 12px 18px;
  border-radius: 14px; border: 1px solid transparent; font: inherit; font-weight: 650; font-size: 17px; cursor: pointer;
  text-align: center; text-decoration: none;
}
.bottone.primario { background: var(--marca); color: var(--su-marca); box-shadow: var(--ombra-2); }
.bottone.primario:disabled { opacity: 0.45; box-shadow: none; cursor: default; }
.bottone.secondario { background: var(--marca-tenue); color: var(--marca); border-color: var(--bordo-forte); }
.bottone.testo { background: none; color: var(--marca); min-height: 44px; }
.bottone.piccolo { min-height: 44px; font-size: 15.5px; padding: 8px 14px; }
.indietro { align-self: flex-start; padding-left: 0; }
.aggiungi input { position: absolute; width: 1px; height: 1px; opacity: 0; }
.bottone:focus-visible, .lingua select:focus-visible, textarea:focus-visible, input:focus-visible {
  outline: 3px solid var(--marca-2); outline-offset: 2px;
}

/* The home screen: the bank's country, the files, the story. */
.paese { display: grid; gap: 8px; }
.paese > span { font-weight: 600; }
.file { display: grid; gap: 10px; }
.pagine { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(auto-fill, minmax(96px, 1fr)); gap: 10px; }
.pagine:empty { display: none; }
.pagine li { position: relative; background: var(--superficie-2); border: 1px solid var(--bordo); border-radius: 12px; overflow: hidden; }
.pagine img, .pagine .pdf { display: block; width: 100%; aspect-ratio: 3 / 4; object-fit: cover; }
.pagine .pdf { display: flex; align-items: center; justify-content: center; color: var(--marca); background: var(--marca-tenue); }
.pagine .pdf .icona { width: 40px; height: 40px; }
.pagine .etichetta { display: block; padding: 4px 8px; font-size: 13px; color: var(--tenue); }
.pagine button {
  position: absolute; top: 6px; right: 6px; width: 32px; height: 32px; border-radius: 50%; border: none;
  background: rgba(16, 35, 42, 0.72); color: #fff; display: flex; align-items: center; justify-content: center; cursor: pointer;
}
.pagine button .icona { width: 18px; height: 18px; }

.nota { display: grid; gap: 6px; font-weight: 600; }
textarea, .campo input {
  width: 100%; border: 1px solid var(--bordo-forte); border-radius: 12px; padding: 10px 12px; font: inherit; font-weight: 400;
  background: var(--superficie); color: var(--testo);
}
textarea { resize: vertical; }
.errore { background: var(--errore-sfondo); color: var(--errore-testo); border-radius: 12px; padding: 10px 12px; }
.privacy { display: flex; gap: 8px; align-items: flex-start; font-size: 14px; color: var(--tenue); }

.rotella {
  width: 48px; height: 48px; margin: 24px auto 4px; border-radius: 50%;
  border: 4px solid var(--marca-tenue); border-top-color: var(--marca); animation: gira 1s linear infinite;
}
@keyframes gira { to { transform: rotate(360deg); } }
@media (prefers-reduced-motion: reduce) { .rotella { animation-duration: 3s; } }
#attesa h2 { justify-content: center; text-align: center; }
.passi-attesa { margin: 0 auto; padding-left: 22px; color: var(--tenue); display: grid; gap: 6px; }
.passi-attesa li.fatto { color: var(--testo); }
.passi-attesa li.fatto::marker { color: var(--verde); }

/* Questions: on their own screen when the result needs them, inside the result when they only add a reason. */
.elenco-domande { display: grid; gap: 18px; }
.domanda { display: grid; gap: 10px; }
.domanda .testo { font-weight: 650; font-size: 17px; }
.domanda .aiuto { display: block; }
.scelte { display: flex; flex-wrap: wrap; gap: 8px; }
.scelte button {
  flex: 1 1 30%; min-height: 48px; border-radius: 12px; border: 1px solid var(--bordo-forte); background: var(--superficie);
  color: var(--testo); font: inherit; font-weight: 600; cursor: pointer; padding: 8px 10px;
}
.scelte button[aria-pressed="true"] { background: var(--marca); color: var(--su-marca); border-color: var(--marca); }
.spunte { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.spunte label {
  display: flex; gap: 10px; align-items: flex-start; padding: 10px 12px; border: 1px solid var(--bordo-forte); border-radius: 12px;
  background: var(--superficie); cursor: pointer;
}
.spunte input { width: 20px; height: 20px; margin-top: 2px; accent-color: var(--marca); }
.spunte .importo { margin-left: auto; font-weight: 650; white-space: nowrap; }

/* The result. */
.risultato-card { display: grid; gap: 14px; }
.verdetto { display: flex; gap: 10px; align-items: center; padding: 14px 14px; border-radius: 12px; color: #fff; font-size: 19px; font-weight: 700; line-height: 1.3; }
.verdetto .icona { width: 28px; height: 28px; }
.verdetto.rimborso_dovuto { background: #15803d; }
.verdetto.si_puo_tentare { background: #b45309; }
.verdetto.difficile { background: #9a3412; }
.verdetto.da_verificare { background: #5b6672; }
.verdetto.fuori_termine { background: #b91c1c; }
.verdetto.gia_rimborsato { background: #0f4c5c; }
.verdetto.non_e_un_caso { background: #5b6672; }
.importo-grande { font-size: 22px; font-weight: 750; }
.consiglio { font-size: 16.5px; font-weight: 600; }
.voci { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.voci li { display: flex; gap: 10px; align-items: flex-start; }
.voci li > .icona { margin-top: 2px; }
.voci li.forte > .icona { color: var(--verde); }
.voci li.discussa > .icona { color: var(--giallo); }
.voci li.ostacolo > .icona { color: var(--rosso); }
.voci li.info > .icona { color: var(--grigio); }
.voci .titolo { font-weight: 650; }
.voci .forza { font-size: 13px; font-weight: 650; text-transform: uppercase; letter-spacing: 0.03em; }
.voci li.forte .forza { color: var(--verde); }
.voci li.discussa .forza { color: var(--giallo); }
.voci .dettaglio { font-size: 14.5px; color: var(--testo-2); }
.passi { margin: 0; padding-left: 22px; display: grid; gap: 8px; color: var(--testo-2); }
.passi li:first-child { color: var(--testo); font-weight: 600; }
.operazioni { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; font-size: 15px; }
.operazioni li { display: grid; grid-template-columns: 1fr auto; gap: 2px 12px; }
.operazioni .cosa { color: var(--testo-2); }
.operazioni .importo { font-weight: 650; text-align: right; }
.operazioni .quando { grid-column: 1 / -1; font-size: 13px; color: var(--tenue); }
.operazioni li.tardi .quando { color: var(--rosso); }
.sezione { display: grid; gap: 8px; }
.sezione > h3 { font-size: 14px; text-transform: uppercase; letter-spacing: 0.04em; color: var(--tenue); }
.opzionali { display: grid; gap: 14px; border-top: 1px solid var(--bordo); padding-top: 14px; }
.documenti { display: grid; gap: 8px; }
.documenti .quando { font-size: 13.5px; color: var(--tenue); margin-top: -4px; }
.avviso { font-size: 13.5px; color: var(--tenue); }

/* The letter: the form for the person's data, then the text and the PDF. */
.modulo { display: grid; gap: 14px; }
.campi { display: grid; gap: 12px; }
.campo { display: grid; gap: 4px; font-weight: 600; font-size: 15px; }
.campo .aiuto { font-weight: 400; display: block; }
.campo.genere .scelte button { flex: 1 1 40%; }
.istruzioni { margin: 10px 0 0; padding-left: 22px; display: grid; gap: 8px; color: var(--testo-2); }
.testo-documento {
  margin: 0; white-space: pre-wrap; word-break: break-word; font: 15px/1.5 "Times New Roman", Times, "Noto Serif", serif; background: var(--superficie);
  border: 1px solid var(--bordo); border-radius: 12px; padding: 14px; max-height: 60vh; overflow: auto;
}
.pronto { display: grid; gap: 14px; }

/* Block 3, as in Multa Giusta: the letters behind a code or a payment, the private link, the cases of this phone. */
.avviso-info { background: var(--marca-tenue); color: var(--marca); border-radius: 12px; padding: 10px 12px; font-weight: 600; }
.sblocco { border: 2px solid var(--marca); box-shadow: var(--ombra-2); display: grid; gap: 10px; }
.testa-sblocco { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.prezzo { flex: none; color: var(--marca); font-size: 24px; font-weight: 800; line-height: 1.1; white-space: nowrap; }
.sotto { font-size: 15px; color: var(--testo-2); }
.elenco-lettere { margin: -4px 0 0; padding-left: 22px; display: grid; gap: 4px; color: var(--testo); font-weight: 600; }
.stato { color: var(--marca); font-weight: 600; }
.nota-pagamento { display: flex; gap: 8px; align-items: flex-start; font-size: 13.5px; color: var(--tenue); }
.nota-pagamento .icona { width: 18px; height: 18px; }
.sblocco .bottone.testo { justify-self: center; }
.modulo-codice { display: grid; gap: 6px; }
.modulo-codice label { font-weight: 600; font-size: 15px; }
.riga-codice { display: flex; gap: 8px; }
.riga-codice input {
  flex: 1; min-width: 0; min-height: 48px; border: 1px solid var(--bordo-forte); border-radius: 12px; padding: 8px 12px;
  font: inherit; letter-spacing: 0.04em; background: var(--superficie); color: var(--testo);
}
.riga-codice .bottone { min-height: 48px; }
.link-privato { display: grid; gap: 10px; }
.link-privato p { color: var(--testo-2); font-size: 15px; }
.storico { display: grid; gap: 8px; margin-top: 8px; }
.storico ul { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.storico button {
  width: 100%; display: flex; align-items: center; gap: 12px; padding: 12px; text-align: left; cursor: pointer;
  background: var(--superficie); border: 1px solid var(--bordo); border-radius: 14px; color: var(--testo); font: inherit;
}
.storico .testo { flex: 1; display: grid; }
.storico .testo span { font-size: 14px; color: var(--tenue); }
.storico li.v-rimborso_dovuto > button > .icona:first-child, .storico li.v-gia_rimborsato > button > .icona:first-child { color: var(--verde); }
.storico li.v-si_puo_tentare > button > .icona:first-child { color: var(--giallo); }
.storico li.v-difficile > button > .icona:first-child, .storico li.v-fuori_termine > button > .icona:first-child { color: var(--rosso); }
.storico li.v-da_verificare > button > .icona:first-child, .storico li.v-non_e_un_caso > button > .icona:first-child { color: var(--grigio); }
.legale { text-align: center; font-size: 13.5px; color: var(--tenue); }
.legale a { color: var(--marca); }
.legale .link {
  display: inline-flex; align-items: center; gap: 4px; background: none; border: none; padding: 4px; cursor: pointer;
  color: var(--marca); font: inherit; text-decoration: underline;
}
.legale .link .icona { width: 16px; height: 16px; }
.bottone:disabled { cursor: default; }
.riga-codice input:focus-visible, .storico button:focus-visible, .legale .link:focus-visible { outline: 3px solid var(--marca-2); outline-offset: 2px; }